Marbella floods damages – where can you report claims?19-12-2016
After the floods – where can you report claims?
Marbella is still recovering from the heavy rains that struck at the beginning of December, causing two deaths on the coast and an estimated €28 million worth of damage (the numbers are rising).
Villas and luxury cars, such as the one we spotted in a San Pedro Nissan dealership, are in the process of cleaning up!
It is in your best interest to address the Consorcio in order to claim the insurance for the damage provoked by the floods. You are in your legal right to claim the insurance if the property that suffered damage at the time of the loss has been insured.
The Consorcio has 10 days from receiving the claim, to name a loss adjuster who will get in touch with those who have lodged a claim – we appeal to people to be patient since the number of claims is rising every day.
Please have in mind that no repairs should be done until you have thoroughly dried the walls, rooms, and basements. It this situations it can take up to several weeks for damp to come out of porous floors such as terracotta ones.
Once you receive a visit from the Consorcio Loss Adjuster will request the following documentation from you:
Photocopy of your NIE / NIF Nº or CIF Nº for Companies
Photocopy of a bank document showing the bank account where you would like the claims monies to be credited.
A copy of the Insurance Policy
A copy of the receipt for the premium relating to the current period
Proof that the premium was paid – ideally a copy of a bank statement showing premium for the period which covers the claim.
Invoices/estimates for the various repairs required, and a list of damaged items etc.
Photographs, videos etc. of the damage suffered if available
A copy of the Catastro Reference for the Property – this can be found on your IBI payment or title deed for the property.
The Consorcio has some information in English available on the following link
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